Shipping policy

Thanks for shopping with HoodieGang.store — all heat, made on demand.

Processing & Fulfillment Time

All orders are made to order. Please allow 2–7 business days for processing and production before shipping.
We’ll send you a tracking number as soon as your order ships.

Estimated Shipping Times

Once fulfilled, orders typically arrive within the following timeframes:

  • USA: 3–7 business days

  • Canada: 5–10 business days

  • International: 7–21 business days

Please note: These are estimates, not guarantees. Shipping times may vary due to carrier delays, customs, or holidays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

Free shipping may be available during certain promotions or for specific products — keep an eye out.

Where We Ship

We currently ship worldwide to most countries. If you don’t see your country at checkout, reach out and we’ll try to help.

Lost or Damaged Packages

If your package arrives damaged or is marked as delivered but you didn’t receive it, contact us within 7 days of the delivery date with your order number and proof. We’ll work with the print provider to resolve it as best we can.

⚠️ We are not responsible for lost or stolen packages once they are marked as delivered. Please make sure your shipping address is correct and secure.

Customs & Import Taxes

International orders may be subject to customs fees, import taxes, or other charges. These fees are the buyer’s responsibility.